tm15 Privacy Policy – How We Handle Your Personal Data

What We Collect and Why

1. Information We Collect

When you register on tm15, we collect the personal details you provide directly, including your full name, date of birth, email address, mobile number, and preferred payment method details. We also collect information generated by your use of the platform, such as login timestamps, device type, browser version, IP address, and in-game activity logs. This technical data helps us maintain platform security, detect unusual account behaviour, and improve the overall experience for players based in the Philippines. Where required by applicable regulations, we may also request a government-issued identification document to verify your identity before processing withdrawals. We do not collect sensitive personal information beyond what is strictly necessary for account management, payment processing, and regulatory compliance. All data collected is stored on secured servers and handled in accordance with the Philippines Data Privacy Act of 2012 (Republic Act No. 10173).

2. How We Use Your Information

The personal data we hold is used primarily to operate and maintain your tm15 account, process deposits and withdrawals in Philippine pesos, and deliver the gaming services you have signed up for. We also use your contact details to send account-related notifications such as transaction confirmations, security alerts, and updates to our Terms or this Privacy Policy. Aggregated, anonymised usage data may be analysed internally to improve platform performance, game selection, and mobile responsiveness. We do not sell, rent, or trade your personal information to third-party advertisers or marketing companies under any circumstances. Where we engage third-party service providers — such as payment processors or identity verification partners — those providers are contractually bound to handle your data only for the specific purpose we have engaged them for. You may opt out of non-essential communications at any time by contacting [email protected].

3. Sharing and Disclosure

tm15 does not disclose your personal information to any third party except where it is necessary to deliver our services or where we are legally required to do so. Payment processors who handle your deposits and withdrawals in Philippine pesos receive only the transaction data they need to complete those operations securely. In the event that Philippine regulatory authorities, law enforcement agencies, or a court of competent jurisdiction requests access to account data, we are obligated to comply with such lawful requests. We will notify you of any such disclosure where we are legally permitted to do so. We do not share your data with other online gaming platforms, advertising networks, or data brokers. Any third-party partners we work with are subject to strict data processing agreements that prohibit them from using your information for any purpose beyond the specific service they provide to tm15.

4. Data Security and Retention

We apply industry-standard security measures to protect your personal data, including encrypted data transmission, access controls, and regular security reviews of our platform infrastructure. Your account password is stored in hashed form and is never accessible in plain text by any tm15 staff member. We retain your personal data for as long as your account remains active and for a reasonable period thereafter as required by Philippine financial regulations and anti-money laundering obligations. If you request account closure, we will deactivate your account promptly and delete or anonymise personal data that is no longer required for legal or regulatory purposes. You have the right to request a copy of the personal data we hold about you, and to request corrections if any information is inaccurate. To exercise these rights, contact us at [email protected] with your registered email address and a brief description of your request.

5. Cookies and Tracking

tm15 uses essential cookies to keep you logged in, remember your session preferences, and maintain platform security during your visit. We do not use third-party advertising cookies or cross-site tracking technologies that follow you outside of tm15.fun. Session data collected through cookies is used solely to improve your experience on the platform and is not linked to any external marketing profiles. You can manage cookie preferences through your browser settings, though disabling essential cookies may affect your ability to log in or use certain platform features. We do not use fingerprinting, pixel tracking, or any covert data collection method beyond what is disclosed in this policy. Our cookie practices are reviewed periodically to ensure they remain aligned with Philippine data privacy standards and user expectations.

6. Updates to This Policy

tm15 may update this Privacy Policy from time to time to reflect changes in our services, technology, or applicable Philippine law. When material changes are made, we will post the updated policy at tm15.fun/privacy-policy and, where practical, notify registered players by email. The effective date at the top of this page indicates when the policy was last reviewed. Your continued use of the platform after any update constitutes your acceptance of the revised Privacy Policy. If you do not agree with any changes, you should stop using the platform and may request account closure by emailing [email protected]. We encourage all players to review this page periodically so they remain informed about how their data is being handled. For any questions not answered here, the FAQ page is a good starting point.